Morning in Arizona

Arizona: Open for Business

Click on the Title to read the full post.

Serving Everyone — Letter to All My Employees

Posted by on | July 2, 2018 | Comments Off

Sent over the weekend:

Recently, there have been stories in the news about businesses who have refused to serve some customer because they belonged to some group that business did not favor.

I want to be clear that RRM serves EVERYONE. I don’t care, nor do I even want to know, their politics or their religion or ethnicity or choice of sexual partners. Nor should you or your employees. Good campers are always welcome. Camping should be a relief and refuge from the crazy politics we have today, not another battleground.

I will note that this would be my policy even if I owned all the campgrounds. But I do not. Every campground we operate is a public facility and is thus governed by very very strict rules against discrimination that apply to all government facilities. So turning some customer away or harassing them because they believe different things than you is not only against my wishes, it will get all of us (but particularly me) in deep and expensive legal trouble.

I have a zero tolerance policy on this and have had to fire some folks, even some managers, over this issue in the past. I do not think we have a current problem with this, nor do I have someone in particular in mind when sending this email. If I thought I had a current problem, I would be dealing with it directly. I am instead writing this in response to current events, which are as depressing as anything I have seen in my lifetime.

So let’s remember that we are the public’s haven from all this mess. They need camping and relaxation more than ever.

 Serving Everyone    Letter to All My Employees  Serving Everyone    Letter to All My Employees  Serving Everyone    Letter to All My Employees

 Serving Everyone    Letter to All My Employees

share save 171 16 Serving Everyone    Letter to All My Employees

Comments

Comments are closed.